Privacy Policy

Case Technology understands that your information is important; and misuse of your information can pose a risk to your rights and freedoms. In order to help you protect your information this Privacy Notice will explain what we collect, why we collect it, what we do with it, how long we keep it for, who can access it and what your rights are.

What we need

In order to handle your queries and to take and process orders of our products and services, we will need the following. Name, Company, Email, Telephone Number, Subject of Enquiry, Message of enquiry

Why we need it

We to collect this information to: handle customer/potential customer queries To process and fulfil orders and service agreements To carry out consultations and understand customer requirements To improve any content in our website and understand how it is used

What do we do with it

All data collected for enquiries through our website is passed on to our administration team to deal with these queries. Your details are used here for contacting you relating to your query. We do not use automated decision making and profiling.

How long we keep your data

We retain your information if you have a service from us, for the lifecycle of using that service. For non-customer enquiries we hold data for up to 24 hours, or until you submit a subject access request for removal of data. There may be some legal circumstances in which we will be required to retain your data until proceedings allow us to remove your data.

Who can see your data

Parties that can access this information are; Case Technology administration team

How we protect your data

All data stored on our internal systems is stored and backed up by an external hard drive in a secure environment. Data on our website channels are encrypted in transit using HTTPS.

What are your rights

You can: Request a copy of the data we hold on you. If you wish to perform this right please send your request to info@case.ae Please note:  we will use the email address to communicate information regarding this but this email address will not be used for other purpose. Request that we correct and/or update the data that we hold on you. If you wish to perform this right please send your request to info@case.ae. Please note:  we will use the email address to communicate information regarding this but this email address will not be used for other purpose. Request that we delete the information we hold on you. If you wish to perform this right please send your request info@case.ae. Please note:  we will use the email address to communicate information regarding this but this email address will not be used for other purpose. Request that we stop processing your data. If you wish to perform this right please send your request to info@case.ae . Please note:  we will use the email address to communicate information regarding this but this email address will not be used for other purpose. Request that we send a copy of your data to a third party. If you wish to perform this right please send your request to info@case.ae  Please note:  we will use the email address to communicate information regarding this but this email address will not be used for other purpose. Object to how your data is being used. If you wish to perform this right please send your request to info@case.ae. Please note:  we will use the email address to communicate information regarding this but this email address will not be used for other purpose. You have the right to raise a complaint against Systems in Technology Ltd with the Information Commissioner’s Office.

We must inform you of the following

If we suffer a data breach that poses a risk to your rights and freedoms or if we carry out your request to correct/update, erase or not use your data.

Contact details

Contact Details for the data controller: info@case.ae

Cookie usage policy

This website uses cookies. We use cookies to personalise content and to analyse our traffic. We also share information about your use of our site with our social media and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domains: https://www.case.ae/

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